Create marketing campaigns that convert
Send promotions, offers, and back-in-stock alerts while respecting customer permissions
Set up campaigns, send abandonment notifications, appointment alerts and re-buy reminders
Trigger order and booking confirmations, subscription reminders, delivery updates and more
Sell more with your WhatsApp store
Showcase relevant products from your catalog with WhatsApp product messages through commerce API
Send interactive multi and single-product messages to present products from your inventory
Allow adding products to the shopping cart without risking obsolete information such as price and availability
Deliver on moments of truth with 1:1 customer support
Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
Reduce response time and operational costs with canned responses and self-serve flows
Gracefully handover to live agents for complex queries or irate customers
Programmable 2-way conversations with unmatchable scale and speed
Break the language barrier
Deliver multi-lingual support and auto template translation to converse in user’s preferred language
Security and quality standards
Earn trust with clear opt-in requirements, security built in at every layer and end to end encryption
Rapid onboarding
Fast-track the tedious groundwork, verification hassles and security approvals with 50% faster onboarding
Custom, pre-approved templates
Simplify launches with our template library for all your needs - appointment reminders, shipping updates, OTPs, alerts and more
Rich communication formats
Elevate campaign performance with engaging images, videos, PDFs, CTAs & quick-reply buttons enabling rich 2-way chats
Advanced analytics
Serve better with insights into trending user queries, stages and reasons for drop-offs and query resolution times
Retail
Financial Services
Fintech
Food & Restaurants
D2C
